We want you to be able to use all Palmsoft apps as privately as possible. All apps of Palmsoft collect no sensitive personal information like phone number, credit card number, home address and the like. Even if you buy something using in-app purchases, we never receive any personal or financial details, as this is all managed by Google Play.
However, many Android devices behave differently, and everybody wants an app that works on his device too, so we are collecting both crash-reports and usage data of the apps. For example, if we receive a crash, we can see
- what events happened before (e.g. the user pressed a certain button, or the app woke up from sleep)
- the version of the app, so maybe it only happened on an old version
- the country of the incident (some crashes are language dependent!)
- a device fingerprint consisting of hardware information.
All these information is shared with no third party and is not used for advertisment.
Additionally, in order to help you recover your account and to prevent abuse of the apps by trolls, hackers, bots or spammers, we collect information about your hardware, including a device fingerprint and your google account’s primary account information (email address) or your amazon-id. These information are never shared with other users of the app or any third parties, and are solely used for administration.